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FAQs
Legal Matters & Data Protection
Here you'll find answers to the most frequently asked questions about data protection, data security, subscriptions, and legal matters at Becard.
Becard is operated by Behires Services GmbH, a company based in Austria. You can find all legal information, including the company's registered address and contact details, in the Legal Notice.
We process personal data exclusively in accordance with the GDPR. You can find all information about the collection, storage and use of your data in our Privacy Policy.
Your data is stored exclusively in certified data centres within the European Union (primarily in Germany). This ensures full compliance with GDPR requirements for data security and data processing.
Yes. If you use Becard in a business context and manage personal employee data in the system, a Data Processing Agreement (DPA) is required. You can generate this yourself via your customer portal or on our website under Resources → GDPR Agreement.
Yes, we provide a standard GDPR-compliant Data Processing Agreement (DPA) free of charge.
Yes, we can provide a customised Data Processing Agreement (DPA) on request. Please note that additional charges may apply, depending on the level of customisation required.
We use modern encryption and security measures to protect your data. All data transmissions are encrypted, and our infrastructure is regularly reviewed and updated to maintain a high level of security.
You have the right at any time to access, rectify, erase, restrict the processing of, and transfer your personal data. For more information, please refer to our Privacy Policy.
You can request the deletion of your data at any time through your customer portal. We will permanently delete your data in accordance with applicable legal requirements.
You can cancel your subscription at any time through your customer account. Your cancellation will take effect automatically at the start of the next billing period.
Once your billing period has ended, your data will be deleted automatically in accordance with our data retention policy, unless we are required by law to retain it.
Your use of Becard is governed by our Terms and Conditions, Privacy Policy and, where applicable, the Data Processing Agreement (DPA). You can find all of these documents on our website under Resources → Legal.